- SATISFACTION GUARANTEED
- SUPPORT POLICY
- DOMAIN NAMES
- USE OF PLUGINS, THEMES, AND FEATURES
- BACKUP/RESTORE
- FREE NO RISK TRIAL
- HOSTING STORAGE
- DROPBOX STORAGE SPACE
- CONTENT UPDATES
- SITE CONTENT
- DATA RETENTION
- PAYMENT OPTIONS
- DISCOUNTS
- SECURITY
- CHANGE YOUR PLAN
- PAYMENT TERMS
- CANCELLATION / REFUND POLICY
- PRICE CHANGES
- NON-PAYMENT
- ACCEPTABLE USE POLICY
- PRIVACY POLICY
- USE CONSTITUTES AGREEMENT
- NO SALES TAX
- DELIVERABLES
- SERVICE LEVEL AGREEMENT (SLA)
- WORDPRESS FOUNDATION
- DISCLAIMER
SATISFACTION GUARANTEED
Satisfaction Guaranteed Or You Don't Pay!
Satisfaction Guaranteed
»SiteSubscribe.com backs our work with an industry leading Satisfaction Guarantee!
With SiteSubscribe, if you aren't happy with the work that we do for you, you don't pay...it's that simple!
We've all heard the horror stories of people giving several hundred dollars deposit to a web developer or web designer, and then not getting what they asked for or what they expected. This is obviously very frustrating and costly in regards to both time and money.
Few businesses can afford to those kind of costly mistakes. The way to avoid those kinds of mistakes is to select the right web designer and web hosting company right from the beginning, or at least as soon as possible.
SiteSubscribe is very professional and personable in how we deal with our clients. By gathering and documenting all of our clients requirements we're careful to find out in advance what our clients want their website to look like and how they expect it to function.
Satisfaction Guaranteed. Not happy? You don't pay!
SiteSubscribe Satisfaction Guarantee
We make sure we gather all of the specifications from our clients, and we communicate with our clients along the way as we build their website so that expectations remain in line with what we are doing. That way there are no surprises, and our customers get what they asked for and what they expect.
See our » Client Testimonials « of how satisfied our customers are with our work, and also how we work.
SUPPORT POLICY
Support is provided on a first come first served basis with the exception of Premium Support.
Higher level Web Plans are serviced with higher priority than lower level Web Plans.
We have not had any instances where we could not support a customer, but we need to mention that the amount of time we will dedicate to supporting any particular customer is limited to what is reasonable. Support is not unlimited.
We reserve the right to limit support to a reasonable amount per month, or to charge a premium for additional support needed.
Though we will make every effort to resolve all issues, we cannot guarantee that we can resolve every possible issue.
DOMAIN NAMES
If we register a domain for you then we will register it for 1 year. Between 30 to 60 days prior to the date the annual renewal is due your account will be charged for 1 year domain renewal. If we are unable to collect payment then we will attempt to get updated payment information from you. If we are still unable to receive payment then your domain will expire and it is possible that someone else may obtain it on the open market.
To transfer an existing Domain Name that you have currently registered with someone else, simply use the ‘Buy Now’ button found here on our Domain Registration page and we will request a transfer from your current domain registrar to us. We will extend your domain registration for 1 year. The additional registration year will be added to any time left on your current domain registration.
As a convenience to our customers by default we register all domain contact information (Registrant Contact, Administrative Contact, Technical Contact, Billing Contact) in our name in order that we may best facilitate management of the domain, and also to add a layer of privacy for customers in order to prevent spam emails (which are prevalent when registering a domain name). By request at any time we are happy to register or change the registration of the ‘Registrant Contact’ info by using a customers provided information.
Should I renew or transfer my domain? If so, when?
Should I renew or transfer my domain? If so, when?
Your existing domain can be redirected to our servers (by pointing the DNS) at any time regardless of when your domain registration expires. That is as long as either you renew your domain when it is due with your existing domain registrar, or if you want to transfer the domain to us (rather than repointing the DNS) than your domain needs to be transferred at least 2 weeks before it is due for renewal or expiration.
Domain Transfer can take anywhere from 2 hours to 12 days for the changes to fully propagate throughout the internet, (although our experience is that it typically ends up taking between 4 to 6 days).
MX Record Changes (email server) can take anywhere from 48 to 72 hours for the changes to fully propagate throughout the internet.
Please take these time elements into consideration when planning changes.
USE OF PLUGINS, THEMES, AND FEATURES
Various plugins and themes are offered with each plan to extend the functionality available to your website and to the back-end administration. Plugins and themes are made by many different 3rd parties, and are constantly undergoing upgrading and revisions.
Not all website functionality can be used together. Sometimes plugins (or themes) that once worked fine may become unusable or cause a conflict with other plugins due to the ever-changing environment of the WordPress platform, plugin upgrades, themes, other plugins, servers, browsers, operating systems, etc.
Certain plugins or themes can also be found to tax web servers or browsers with excessive processes that cause web pages to load too slowly, or servers to become overloaded.
We will make every attempt to only offer plugins and themes that are practical enough to use in their implementation within this platform without degrading service to other members, and to keep plugins and themes that are offered with each plan up-to-date and tested for compatibility.
Due to the evolving nature of plugins, themes, and the WordPress platform we offer no guarantee that any particular plugin, theme, or feature will remain available or offered for any particular Managed WordPress Hosting Plans or Website Design Package, or that any plugin, theme, or feature will continue to work without conflict of other features (typically themes, once installed will not cause problems since they do not upgrade frequently like plugins do so this applies primarily to plugins).
There are thousands of plugins for WordPress. As we discover new or better plugins, or as customers request specific plugins or functionality, we may choose to test and add plugins. In some cases functionality of a new plugin may duplicate or affect existing functionality.
From time-to-time, in order to provide the best overall experience for all of our members, and in some cases to reduce redundancy of functionality, we may deem it necessary to de-activate or even delete/remove certain plugins or features.
We welcome suggestions for including additional themes or plugins and we will make every effort to include customer suggestions, but we are not obligated to install additional themes or plugins suggested by customers. We are happy to add/install any qualified plugin or theme at any time at NO COST to our customers.
We reserve the right to determine at our own discretion which plugins, themes, or features to support at any time. In the event we deem it necessary to remove a plugin, theme, or feature or alter functionality we will try to verify in advance if any customers are affected by the change and then notify them specifically, and then post a general admin message within the dashboard as notification of the change.
We will always make our best effort to avoid, or if the case may be, to overcome any plugin or theme conflicts.
We recommend customers save a backup of their website before activating any new plugins. In addition we recommend customers save a daily backup of their website since we may upgrade existing plugins at any time (typically several times per week).
OUR BACKUP POLICY
We will backup all customer sites periodically including customer files and database. Even though we create periodic backups we ask that customers ensure that they have backups configured to suit their own backup needs since our backups may contain other custom data not suitable for each individual customer.
BACKUP: TAKE YOUR DATA WITH YOU
Members can download a database file backup of their web files from within the Admin Dashboard at any time via a plugin that offers backup functionality (in fact it is recommended to backup your data periodically so that you always have a relatively recent backup available).
There are also plugins that support offsite backup to another ‘cloud-based’ service such as Amazon S3 (we can help you with getting backups configured).
If you decide to cancel your subscription you can take your data with you, but please be sure to backup your data to your local computer or to an offsite location BEFORE canceling your subscription.
Data that is typically available for download within a zipped WordPress database file includes post and page content, links, and WordPress configuration data (including plugin configuration settings). This file is most useful if you wanted to start another WordPress website and needed to import your data.
We suggest you also keep a copy of content within a local file on your computer when uploading to a page or post.
In rare cases some themes and/or plugins may not be included in the database download performed by WordPress.
RESTORING DATA
We reserve the right to charge an Addon Services fee for restoring customer data to a prior state (a.k.a. data ‘rollback’). We cannot guarantee that the data restored will be to the exact state desired by the customer since backups are pre-set at certain periodic intervals.
FREE NO RISK TRIAL
You may request a Free Trial at our » Contact « page indicating you would like to begin your FREE No Risk Trial Website Plan. At the end of the trial period there is no obligation to continue with a paid plan. All that is required to begin your free trial is to submit the required information: name, valid email address, company, and indicate you would like to begin a Website Plan Free Trial.
HOSTING STORAGE SPACE
Website plans include a set amount of storage space with each hosting plan (for all web content including html, images, video, SQL database, etc.). Additional storage is available as an Add-on Service.
DROPBOX STORAGE SPACE
In order to facilitate collecting content from our customers in an efficient manner we use a shared ‘collaboration folder’ from a service called “DropBox“. The Dropbox folder and all files within it are temporary in nature, meaning that they could go away at any time if we (or another folder member) should choose to delete it.
Keep in mind that this is not permanent storage, so we will typically be deleting this folder when this project is done or at a stage we feel warrants removal of files. We reserve the right to delete files at any time without notice that we feel are no longer necessary, even if the project is still active. Therefore please always keep copies of any necessary or important files elsewhere on your local computer hard drive other than the DropBox folder!
WHAT HAPPENS TO YOUR FILES?
Typically as a courtesy to our customers we’ll retain your DropBox files by moving them to another archive folder somewhere within our computer system for long term storage, but we’ll be removing any unnecessary files from the synchronized DropBox folder that we created for you so that we can make room for current projects within our DropBox account.
HOW DOES THIS AFFECT YOU?
Once we remove any files from your DropBox folder you’ll no longer have access to them through DropBox or within your DropBox folder, but as a continuing customer you will however, continue to have access to your DropBox folder for any files that are intended for use with current or upcoming projects. In other words, the DropBox folder remains active as a temporary collaboration folder for any current projects and files for our customers.
WHAT SHOULD YOU DO?
If you need to retain a copy of any files within your DropBox folder that are important to you and you have not already done so, please make any necessary copies of your DropBox files by copying them over to a LOCAL drive on your computer as soon as possible by dragging-and-dropping them to a folder on your computer other than the DropBox folder.
Although we typically will retain your files within another archive folder for long term storage, this is not guaranteed, so please keep your own copy of source files. Once we remove files from your DropBox folder you’ll no longer have access to them through DropBox or within your DropBox folder.
QUESTIONS?
Please feel free to contact us if you have any questions.
Here’s a link to a PDF file that we created that describes how Dropbox works and how to use it:
http://dl.dropbox.com/u/1330248/READ%20THIS%20FIRST%20-%20ABOUT%20DROPBOX.pdf
CONTENT UPDATES
Once your website is built our website plans do NOT include any free website updates of customer content, layout changes, or site enhancements without an Add-on Service charge for our time.
Please contact us for any site changes or updates and we’ll be happy to make them for you for a nominal charge.
SITE CONTENT
Our Content
All materials contained within this website (also referred to as “site” or “Site”) including, but not limited to, all images, text, software, illustrations, designs, logos, icons, video and audio content, and other materials and items on the Site, as well as the Site as a whole (collectively the “Content,” which does not include any Member Content, discussed below), are owned, controlled and/or licensed by us. The Content is protected by trademark, trade dress, copyright, and/or other intellectual property rights of our company or third-party licensors against any unauthorized uses not expressly permitted by this Agreement. All worldwide rights, title and interest in and to the Content are owned by us or third-party licensors.
This Site and Content are copyrighted under Creative Commons attribution license. All rights not expressly granted herein are reserved.
Member Content
We do not claim any ownership rights to the text, files, images, photos, graphics, sound, video, works of authorship or any other materials that site Members or visitors post on their websites managed by us, their member profile page, in forums, reviews, chatrooms, comments, or elsewhere on the Site (individually and collectively, “Member Content”).
By posting your Member Content to the Site, you retain all ownership rights in your Member Content. By posting, submitting or otherwise exchanging Member Content on or through the Site, you acknowledge, agree and understand that, while we will make every effort to protect Member Content that is intended for certain members only or that is intended as ‘private’ (based on password protecting pages or ‘membership only’ pages), (i) Member Content that is posted within public website areas will not be considered or treated as confidential, (ii) others may see, read, use or re-transmit your Member Content, (iii) you explicitly represent and warrant that you are the sole owner of such Member Content or have all rights and licenses necessary regarding such Member Content and the grant of the License granted in the following paragraph iv, and (iv) that we and the other members of the Site are thereby granted a royalty-free, perpetual, irrevocable, unrestricted, world-wide, nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, adapt, transform, distribute, transmit, broadcast, perform and display such Member Content in any media or medium, or any form, format, or forum now known or hereafter developed for no compensation whatsoever (the “License”). This License includes a grant to us and the Site and all other persons or entities involved in the operation of the Site of the right to transmit, monitor, retrieve, store, and use your Member Content. We may sublicense its rights through multiple tiers of sublicenses. You may remove your Member Content from the Site, or terminate your membership with us, but such removal or termination does not terminate the License to the extent that such Member Content may still be located on this site or other members’ computers, or located in other places not readily viewable on the current Site but accessible through archived files or bookmarked or undeleted text. Neither we nor the Site assumes any responsibility or liability for any Member Content you provide, or any third parties’ use or misuse of your Member Content.
DATA RETENTION
Data Retention for Customers or Former Customers In Good Standing
For customers or former customers in good standing at time of service cancelation any customer data will be retained on file for a Data Retention Period of 90 days.
Data Retention for Customers or Former Customers In Payment Default
For customers or former customers NOT in good standing at time of service cancelation any customer data will be retained on file for a Data Retention Period of 3 days.
Data Retention Period Expiration
After which time the Data Retention Period expires we reserve the right to discard any customer information, data, or files without further notice.
PAYMENT TYPES ACCEPTED
We accept payment via Paypal, major credit cards, company check, or bank transfer. Personal checks are also accepted (customer is accountable for any returned check charges).
A Paypal account is NOT required, however we do accept payment directly via Paypal if you prefer to pay using your Paypal account.
Your monthly subscription payment will be a one time sign-up process, and Paypal (or your credit card) will automatically deduct your monthly payment until you cancel your subscription (see Cancellation below).
List of Payment Options
All Payment Options support payment by Credit Card.
All Payment Options support payment by Credit Card
Payment Options
PAY BY PHONE to make a payment on a 'pay-per-instance' basis for a any of our services that are not recurring subscriptions.
Use our QUICK PAY PER INSTANCE PAYMENT FORM to make a payment on a 'pay-per-instance' basis for a any of our services that are not recurring subscriptions.
Use our QUICK PAY SUBSCRIPTION PAYMENT FORM to make a payment for any of our recurring subscription services (a monthly recurring subscription will be established).
GET STARTED PAGE
Use our normal START PAGE to sign up for any of our Website Design Packages or our Managed WordPress Hosting Plans through our shopping cart.
ADDON SERVICES PAGE
Use our normal ADDON SERVICES PAGE to purchase any number of à la cart Addon Services through our shopping cart (or use this option if you have multiple items you want to purchase at once and want to place a normal Order rather than QUICK PAY).
PAY BY INVOICE
By prior arrangement we can send you an electronic Invoice via email (using our online accounting service called Freshbooks).
Once you click on the Invoice link within the email you can print out the Invoice or make a payment.
Invoices can be paid electronically via Paypal or Credit Card by clicking on the link provided via email (electronic payments register immediately), or you can send us a check (please notify us if you intend to pay by check since it takes longer to process). Paying by Invoice requires a $100 minimum, and are not valid for recurring subscriptions unless paid annually.
NOTE: Our Paypal account and our Invoicing system is under MileHighMarketing, our parent company.
If your company uses Purchase Orders we can generate an Invoice for you from your Purchase Order, but they are not required.
All Invoices are due and payable upon receipt (we don't offer extended terms).
To request to be Invoiced simply Contact Us in advance of services being performed.
We use Freshbooks for our online Estimating and Invoicing
Pay Securely
For credit card transactions we use a third party secure credit card payment gateway service as the credit card processor. All credit card processing and security measures are handled by our credit card payment gateway service. Our credit card payment gateway service is a “PCI-Certified Secure Gateway with Built-in Anti-Fraud“, which is the highest and most stringent security standard available for online purchases with a credit card. More on PCI compliance here.
No credit card information is ever digitally stored by us. When purchases are made online we store company information such as Company Name, Contact Name, Address, Email Address, and Phone Number. Regarding credit card information we are only aware of the last 4 digits of the credit card, and the status of any transactions.
For Add-on Services we can accept Paypal, Credit Card, or with prior arrangements we can send an electronic Invoice (invoicing handled on case-by-case basis depending on service and depending on client). In some cases Add-on Services are handled and billed by SiteSubscribe, and in some cases Add-on Services are handled and billed by MileHighMarketing, our parent company.
DISCOUNTS
Please see our » Discounts and Special Offers « page.
Discounts must be requested at time of placing order to be accepted.
SECURITY
All purchases are transacted using a PCI Compliant secure payment gateway. All credit card data is transmitted via a 3rd party payment gateway using their servers and a secure (encrypted) HTTPS protocol according to current SSL standards. When you purchase our services the payment gateway provider sends us a confirmation message with customer details, but does NOT provide us with any payment information. We never receive or collect ANY credit card information.
All customer files and data (other than credit card info) are stored on our web host provider’s servers. Their security policy can be found here.
In addition to security measures implemented by our web host provider, we also incorporate several security patches and other security measures that are continuously updated in order to protect customer data from online hackers. Additional levels of security are available as security plan Addon Services.
CHANGE YOUR PLAN AT ANY TIME
You can change (upgrade/downgrade) your paid Managed WordPress Hosting Plans at any time. If you downgrade your plan and you have pre-paid, no credit will be issued.
Any time you initiate or upgrade your plan any new features available with the upgraded plan will become available immediately once payment is confirmed. There are no credits given for partially unused periods before upgrading or initiating a plan.
PAYMENT TERMS
Managed WordPress Hosting Plans [hereafter referred to as Website Plan, Web Plan, "plan", or "subscription"] Once any available Trial period for a subscription based service is over the customer will be prompted to make a plan selection if they wish to continue service (e.g. Dedicated Plan, Gold Website Plan, etc.).
Initiation Of Service
Payment for the selected Website Plan shall be collected at the beginning of time of service, pre-paid for the month of service. Upon payment confirmation, subscription clients will be given service access with email notification containing account information (username, password, plan selection, and a hyperlink to the Admin Dashboard).
Technical Support is available immediately upon successful subscription.
Month-To-Month
All Subscription Website Plans are month-to-month, with a 1 month duration.
Auto-Renewal
Subscriptions are automatically renewed and customer is charged for a new subscription term at the end of the existing subscription term unless subscription is cancelled by the customer prior to renewal. Renewal billing shall be billed using existing customer payment information (if available).
CANCELLATION / REFUND POLICY
For customers in good standing when subscription was canceled we will retain customer data for at least 6 months from cancellation in the event that the customer decides to re-instate their account with us.
Even though we make periodic backups we are not responsible for loss of data, regardless of the time frame (so we encourage customers to keep their own frequent backups).
Subscriptions: You can cancel your paid plan at any time. No credit or refund will be issued for unused subscription periods or for website setup.
PRICE CHANGES
All pricing including Subscription or other Addon Service pricing and specifications are subject to change without notice. However, we will make every attempt to contact customers by posting a message within all available methods typically including the Dashboard, this website blog, and in some cases via email as notification of any changes.
If a price change is made to a recurring subscription it will not affect any subscriptions that are currently in progress. All subscription terms are captured at the time of purchase and preserved for the life of the subscription.
Canceling then restarting a subscription for any reason constitutes a reset to current pricing.
NON-PAYMENT
If payment is denied for any reason (non-payment) we will attempt to collect payment again within 3 days. If for any reason we are not able to collect payment we will make every effort to contact the customer before discontinuing service.
There is a grace period of 30 days for annual subscriptions, 15 days grace period for 3 month subscriptions, and 3 days grace period for month-to-month subscriptions.
If payment is in arrears past the grace period we reserve the right to discontinue services (disable the account).
For retention of customer data please see the ‘Take Your Data With You’ section.
ACCEPTABLE USE POLICY
ACCEPTABLE USE POLICY
Our » Acceptable Use Policy « is an integral part of our Terms Of Service and must be fully agreed upon as part of our Terms Of Service.
USE CONSTITUTES AGREEMENT
By using this website (also referred to as “site” or “Site”) or any of other websites owned by or affiliated with our company you signify your knowledge of and agreement to all terms set forth in these Terms and Conditions, our Privacy Policy, and our Acceptable Use Policy which together combine as our ‘Policies’ and constitute the “Agreement”. If you do not agree to the terms of the Agreement, please do not use this website or our services.
We (also referred to as “us”, “our”) reserves the right, at our discretion, at any time and without prior notice to change the Agreement or any part of it. Please check the Agreement regularly when you enter the Site for any changes to this Agreement. The changes to the Agreement shall be effective immediately upon our posting a revised Agreement on the Site. Your use of the Site following the posting of any revised Agreement constitutes your agreement to be bound by those changes.
SALES TAX
Even though all products and services are subject to applicable local sales tax, there are no sales taxes applicable to any of our services. 
DELIVERABLES
Upon payment confirmation subscription clients will be given full service access with email notification containing account information (username, password, plan selection, and a hyperlink to the Admin Dashboard) (in most cases we may send your login credentials only after we have a ‘design proof’ of your website to show you). Subscription customers will also have immediate access to all services available within their subscription plan such as Training and Technical Support that may apply to the features within their chosen Managed WordPress Hosting Plans.
If we are also building a website for you we will coordinate closely with you on your requirements (how you want your site to look and what you want it to do). We will also keep you constantly aware of progress as we build your site. Websites usually take 2-3 weeks before we present a ‘proof’ to you to view. At your request the proofing stage can be password protected for private viewing only until the site is approved to go ‘live’, keeping the proof unavailable for public viewing.
Web Building deliverables include all website data within a zipped file including all theme files, plugin files, media files, WordPress database file including post and page content, links, and WordPress configuration data (including plugin configuration settings).
We allow reasonable changes to the website proof at no additional cost. We will notify the customer in advance of any feature requests or change requests that would go over the initial quoted price.
SERVICE LEVEL AGREEMENT (SLA)
Due to the evolving nature of plugins, themes, and the WordPress platform we offer no guarantee for website up-time, service suitability for purpose, or site functionality (including backend administration). We will, however make every effort to ensure that websites are functional as expected. This is our business and we have been successful in retaining customers with our level of service.
As far as web hosting and email service are concerned we use 3rd party servers, and therefore our client websites are subject to their Service Level Agreements. Currently we use Hostgator for hosting all websites. Hostgator boasts 99.9% uptime and offers great technical support! Their SLA can be found here.
Even though Hostgator provides their own SLA, we are providing another layer of service on top of theirs which carries an additional layer of potential service interruptions (i.e. there are times when we need to reboot our Hostgator servers, which can cause a few minutes of occasional downtime).
THE WORDPRESS FOUNDATION AND WORDPRESS.ORG
By participating in use of this website or any of our Managed WordPress Hosting Plans or Website Design Services you agree to comply with the WordPress.org GPL license agreement or those license agreements associated with any plugins or themes made available through our services.
We are not affiliated with WordPress.com, WordPress.org, or the WordPress Foundation. We are a user of WordPress.org, covered under their GPL licensing as a value-added service provider.
Differences between WordPress.com and WordPress.org
DISCLAIMER
If work and revisions or technical support exceed those which are reasonable for any given project then our current hourly rate will apply. Notice will be given to client and the situation discussed BEFORE any additional charges are incurred.
INDEMNIFICATION
By participating in use of this website or any of our Website Plans you agree to fully indemnify and not hold Mile High Marketing Group, LLC (d.b.a. SiteSubscribe) or their subsidiaries or vendors liable for any loss of data, materials, or services or for any adverse affects caused by our services or services offered through our vendors or due to any change in services or functionality offered.
In no event shall SiteSubscribe be liable to webmaster’s, customers, vendors, or any other person for exemplary, incidental, indirect, special or consequential damages of any kind, including without limitation the cost of cover, loss of profit, use, savings or revenue, or the claims of third parties, whether or not SiteSubscribe has been advised of the possibility of such loss.
Indemnification by customer. Customer shall indemnify, defend (with counsel approved in writing by SiteSubscribe) and hold SiteSubscribe, its officers, directors, shareholders, employees, insurers, attorneys, successors and assigns harmless against any and all claims for cost, damage, expense (including reasonable attorneys fees) or liability arising out of or related to the acts or omissions of customer, its employees, representatives or agents.
INTELLECTUAL PROPERTY INFRINGEMENT INDEMNITY
Infringement Claims. customer will defend and hold SiteSubscribe harmless in any suit or proceeding based on a claim that any equipment, products or services transacted under this Agreement, constitutes infringement of any copyright, patent or trademark. Customer will pay all settlements or damages awarded against SiteSubscribe, provided that SiteSubscribe (i) informs customer of such suit or proceeding in writing and within thirty (30) days of actual notice of a claim, and provides customer with all related information, (ii) grants customer the authority to settle or litigate such suit or proceeding, and (iii) provides all necessary assistance to customer.
OUR RIGHTS
We reserve the right to refuse service to anyone for any reason, or to reject subscription service based on website purpose or content that does not align with our Acceptable Use Policy or our company values.
