Paid WordPress Support

Notice: Update to our support service policy… we are no longer offering Technical Support to anyone who is not on an existing WordPress Managed Services monthly subscription since without that subscription we don’t have access to one click backups/restores, and control over other hosting features that enable us to support your website safely and properly.

WordPress Paid Support

WordPress Technical Support
Our Paid WordPress Technical Support is available for troubleshooting and fixing your WordPress problems. Use our web form below or call us.

Paid Support Includes:
Troubleshooting by a WordPress Expert.
We'll BACKUP your website before any work.
We'll troubleshoot plugins and plugin conflicts.
We'll troubleshoot CSS and layout issues.
We can troubleshoot any issues.
We'll troubleshoot themes and widget issues.
We'll troubleshoot security issues.
We'll troubleshoot the ``White Screen of Death``!
Your location can be anywhere in the world!
Most issues resolved within a few hours!

BONUS!

We usually also provide a list of suggested site fixes & enhancements to your existing WordPress website…consider it a FREE Website Evaluation worth over $100!

Typically we’ll suggest recommended plugins, online services, and tools that will help you and save you money.

All WordPress Support is based on 1 hour increments.

Current rate is $90 per hour pre-paid via credit card over the phone or via online invoice.

Our online invoice supports payment via Paypal account, or credit card using Paypal, Authorize.net, Stripe, or Google Wallet.

Technical Support Request

  • WordPress Premium Support

    How can we help you?

    Please fill out this form to submit a Priority Technical Support Request for us to troubleshoot and fix your WordPress website.

    Once you submit your support request we'll get in touch with you promptly to collect payment and to get any more details that we need in order to troubleshoot and resolve your issue.

     
  • In addition to your WordPress USERNAME & PASSWORD also include your FTP credentials if you know them. We'll usually need FTP info to solve most problems. If you don't have FTP info we can get it from your web host if you want to provide your login details for your web host.
  • Any screenshots or video you can provide will help us to help you.

    Here are free tools for taking screen shots and/or capture screen video on a Mac or PC (free):

    Screen shots: http://www.take-a-screenshot.org/

    Video: http://www.techsmith.com/jing.html

  • Accepted file types: jpg, gif, png, doc, docx, pdf, txt, mov, mpg, wav, mpg4, wmv.
  • Accepted file types: jpg, gif, png, doc, docx, pdf, txt, mov, mpg, wav, mpg4, wmv.
Other WordPress Services
Increase Website Conversions

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Monthly SEO Subscription
WordPress Training & Consulting

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WordPress Training
Website Evaluation with Suggestions

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Website Evaluation

Need ongoing Technical Support?

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